Privacy policy
Here we explain what data the HOLOSKO Dental Center website collects, why, where it goes, and how to delete it. Version dated November 2, 2026.
Who is responsible for your data
ФОП Шевчук Ірина Андріївна (sole proprietor Iryna Shevchuk), the owner of HOLOSKO Dental Center, 4 Shchepova St, Lviv (vul. Shchepova, 4).
For questions about your data, write to holosko.dental@gmail.com or call +380 67 737 30 37.
What we collect
Only what you enter yourself in the “Call me back” form: your name and phone number.
Along with the request, the site passes on technical labels: which section of the page the form was sent from, the page language, the address of the page you came from, and advertising campaign tags if the link contains them.
The form does not ask for health data. You tell the doctor about that at the consultation.
Why
So that the clinic’s administrator can call you back and book you for a consultation. We do not use your data for mailings or advertising.
We process the data with your consent, which you give by sending the form, in accordance with the Law of Ukraine “On Personal Data Protection”.
Where the request goes
The request arrives in the clinic’s work chat on Telegram as a message from the site’s bot, and a copy goes to the clinic’s email through the Resend email service. The site does not keep a separate database of requests.
Telegram, Resend, Cloudflare, and Google operate outside Ukraine, so the data may be stored on their servers abroad.
Spam protection
The form is protected by Cloudflare Turnstile: an invisible check that the request is sent by a person and not a program. To do this, Cloudflare analyzes technical data about the browser and device, as described in the Cloudflare Turnstile Privacy Addendum.
To keep the clinic from being flooded with requests, the site limits the number of requests from one IP address per minute. We do not store the addresses themselves.
Server, statistics, and cookies
The site runs on Cloudflare servers. As with any website, the server sees the IP address and the technical data of the request.
Google Analytics counts visits and button clicks on the page, without names or phone numbers, and stores cookies in the browser for this purpose. You can turn them off in your browser settings.
The site itself remembers only two things in your browser: the language you chose (a cookie for one year) and, while the tab is open, which link or ad you came from, so that it can pass this on with the request.
The map on the site is an ordinary image, so it collects nothing. The Telegram, WhatsApp, and Viber buttons open the messaging app, and from there its own rules apply.
How long we keep it
The clinic keeps the request for as long as it is needed to contact you and book your appointment, and deletes it at your request.
Your rights
You can find out what data of yours the clinic holds, correct it, withdraw your consent, and ask for it to be deleted. Write to holosko.dental@gmail.com or call +380 67 737 30 37.
If you believe your rights have been violated, you can contact the Ukrainian Parliament Commissioner for Human Rights.
Changes
If the policy changes, the new version will appear on this page with a new date.